Privacy Policy — J&J’s Pet Waste Services LLC

Effective date: May 8, 2026

Controller and contact

Controller: J&J’s Pet Waste Services LLC
Address: 269 Free Ln, Canton, GA 30115
Privacy contact: contact@jjpetwasteservices.com

Information we collect

Contact information you provide: name, email address, phone number, service address, and any details included in messages submitted via our website contact form.

Payment information: payments are processed by Stripe; we do not store full payment card details on our servers and retain only transaction references for bookkeeping. (See Stripe Data Processing Agreement and Privacy Policy: https://stripe.com/legal/dpa and https://stripe.com/privacy.)

Usage data: technical information about how you interact with our website (e.g., pages visited, form submissions, IP address, browser type) collected by WordPress site tools, Jetpack analytics, and Hostinger server logs to help maintain and secure the site. (See WordPress/Automattic, Jetpack, and Hostinger privacy resources: https://wordpress.org/about/privacy/, https://automattic.com/privacy/, https://jetpack.com/support/privacy/, and https://www.hostinger.com/legal/privacy-policy.)

Contact form storage: contact form contents are stored either in Apple’s end‑to‑end encrypted cloud (for messages configured that way) or locally on company devices using Apple’s local encryption policies for contacts where applicable. (See Apple Privacy Policy and iCloud encryption/security info: https://www.apple.com/legal/privacy/ and https://www.apple.com/legal/privacy/data/en/advanced-data-protection/)

How we use your information

  • To provide and manage services: scheduling, service reminders, billing, invoicing, and customer support.
  • To process payments: via Stripe for online transactions. (Stripe DPA / privacy: https://stripe.com/legal/dpa and https://stripe.com/privacy.)
  • To communicate: respond to inquiries submitted through our contact form and send service updates and other business‑related communications.
  • To improve our site and services: analyze site usage and troubleshoot technical issues.
  • To comply with legal obligations and protect our rights.

Legal basis and rights (Georgia)

We rely on contractual necessity and our legitimate business interests to provide services, manage payments, secure the site, and prevent fraud.

To request access, correction, or deletion of your personal data, contact us at contact@jjpetwasteservices.com; we will verify identity and respond in accordance with applicable law.

Storage, security, and retention

Retention: We retain customer contact records and related information until the customer terminates business with us; after termination we will delete contact records and information except where retention is required for legal, tax, or legitimate business reasons. Transaction records are retained for bookkeeping and compliance purposes.

Contact form contents: stored in Apple’s end‑to‑end encrypted cloud when configured for E2EE, or locally on company devices protected by Apple’s encryption policies. Apple cannot access E2EE data (for example, end‑to‑end encrypted emails); contacts stored under Apple’s standard contact storage are accessible by Apple per their policies. (Apple privacy and iCloud security: https://www.apple.com/legal/privacy/ and https://www.apple.com/legal/privacy/data/en/advanced-data-protection/)

Server and technical logs: stored on Hostinger systems; retention follows Hostinger’s policies. (Hostinger DPA / privacy: https://www.hostinger.com/legal/dpa and https://www.hostinger.com/legal/privacy-policy.)

Payment data: Stripe stores payment card details and related transaction records under Stripe’s policies; we store only the transaction references necessary for bookkeeping. (Stripe: https://stripe.com/privacy.)

Security measures: we use technical and organizational safeguards such as TLS for data in transit, encrypted storage where available, access controls, and secure hosting to protect information from unauthorized access, alteration, disclosure, or destruction.

Data breach notification

In the event of a data breach affecting your personal information, we will notify you of the breach as required by applicable Georgia law and will take prompt action to secure our systems and prevent further unauthorized access.

Sharing and disclosure

We do not sell or rent personal information.

We share information only as necessary to operate the business: with Stripe to process payments (Stripe DPA/privacy: https://stripe.com/legal/dpa and https://stripe.com/privacy); with Hostinger for hosting and server management (Hostinger DPA/privacy: https://www.hostinger.com/legal/dpa and https://www.hostinger.com/legal/privacy-policy); and with Apple for encrypted cloud storage of contact form contents where used (Apple privacy/iCloud info: https://www.apple.com/legal/privacy/ and https://www.apple.com/legal/privacy/data/en/advanced-data-protection/). Each third party acts as a processor under contract and only processes data according to our instructions; the processor commitments and data processing terms are set out in each provider’s agreements and privacy documentation linked above.

We will disclose information if required by law or to respond to legal process.

Cookies and tracking

Our website uses cookies and similar technologies to operate correctly and to understand how visitors use the site. At present we do not offer an opt‑out for cookies; disabling cookies via browser settings may affect site functionality. We use WordPress.org site traffic trackers and Jetpack analytics to monitor site performance and user behavior. (WordPress and Jetpack privacy resources: https://wordpress.org/about/privacy/ and https://jetpack.com/support/privacy/.)

Your choices

Access and correction: contact us to review or correct your contact information at contact@jjpetwasteservices.com.

Account and data deletion: request deletion of your personal data by contacting us; we will remove it unless retention is required for legal or legitimate business reasons.

Third‑party links and services

Our site may contain links to third‑party sites. This Privacy Policy applies only to information collected by J&J’s Pet Waste Services LLC. We are not responsible for the privacy practices of third parties. See provider documents linked in the “Third‑party provider documents and links” section below.

Children

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it.

Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with an updated effective date.

Contact

For questions or requests about your data, email contact@jjpetwasteservices.com or contact us through the site’s contact form.

Third‑party provider documents and links

Their mess is our mission. We honor your trust by handling your information responsibly and only for business purposes.